🛍️ Return Policy

If your item arrives damaged or something is wrong, please contact us within 7 days of receiving your order.

Because our products are natural cat toys, we can’t accept returns for items that have been opened or used.
But if we made a mistake, or your item arrived defective, we’ll gladly replace it or refund you.

📩 Please email support@meow-fy.com with your order number and a photo of the issue.

🧾 How to Cancel an Order

If you need to cancel your order, please contact us as soon as possible.
We can cancel your order any time before it is shipped — even if it’s been more than 12 hours.

📩 Email: support@meow-fy.com

If your order has already shipped, we won’t be able to cancel it, but we’ll be happy to help with next steps or possible solutions.

📬 How to Contact Us

Got a question, feedback, or just want to share your cat’s Meowfy moment? We’d love to hear from you!

📧 Email: meowfyusa@gmail.com
📱 Instagram: meowfyusa
🌍 Website: meow-fy.com

We usually reply within 1–2 business days.